Related Books
Language: en
Pages: 118
Pages: 118
Type: BOOK - Published: 2002-05-29 - Publisher: diplom.de
Inhaltsangabe:Abstract: This report will demonstrate the importance of Loyalty Management in the competitive environment of the airline industry and will show t
Language: en
Pages: 290
Pages: 290
Type: BOOK - Published: 2017-10-09 - Publisher: Springer
This book offers the first comprehensive exploration of frequent flyer programs. By combining academic research with extensive insights and examples from the ac
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2005 - Publisher:
The aim of this paper is to study loyalty programs in the airline industry. In particular, FFP's are analysed. FFP's have the objective to reward customers that
Language: en
Pages: 234
Pages: 234
Type: BOOK - Published: 2011 - Publisher: Harvard Business Press
How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates;
Language: en
Pages: 37
Pages: 37
Type: BOOK - Published: 2011-12 - Publisher: GRIN Verlag
Seminar paper from the year 2005 in the subject Business economics - Customer Relationship Management, CRM, grade: A, University of Teesside (Teesside Business