The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from c

Small and medium-sized companies face many challenges today including the demand by larger customers for ISO 9000 compliance. Four years into the current versio

This guide to the quality audits is associated with maintaining compliance to ISO 9001 and similar standards. It covers all aspects of auditing, enabling each a

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures an

This book was written for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series