Many dangerous or tragic events such as airplane crashes and medical errors are often the result of human errors, and these errors are often the result of a pro

Get the most out of this foundational reference and improve the productivity of your software teams. This open access book collects the wisdom of the 2017 "Dags

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v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.