Your organizational transformation begins here! Comprehensive, detailed, and easy to read and understand, How to Succeed with Continuous Improvement takes you t

This book presents what you need to know to really implement continuous improvement in companies or other organizations. In addition to all the support needed f

Based on the market-leading Operations Management text, this is the ideal book for those wanting a more concise introduction to the subject, focusing on essenti

Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. Wit

The challenges we face in education, health care, and social welfare are multifaceted, reflecting the complex systems in which we live. Out of urgency and often