This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it

The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Te

Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is

Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional compet

This ground-breaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation.