Most of those who complain about NHS services do not seek financial redress. They do so because they wish to have their concerns and experiences understood and

PASC is inquiring into how incidents of clinical failure in the NHS are investigated - and how subsequent complaints are handled. The Committee is considering w

Those who speak up about poor, corrupt or unethical practice often do so at a great personal cost. This timely book explores our understanding of the ethics of

Public Law covers the essential topics of the public law module in an insightful and interesting way. The book guides students through key themes which help the

Systematically improving patient safety is of the utmost importance, but it is also an extremely complex and challenging task. This illuminating study evaluates