The development of information-based societies worldwide is now impacting public organizations and their delivery of services to citizens. Systems Thinking and

"This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuab

This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic

"This book examines how e-government impacts politics and democracy in both developed and developing countries"--Provided by publisher.

ICT, e-government and electronic participation have become increasingly important in the public sector and the social sphere in recent years. This book presents