This report identifies seven policy dimensions that allow governments – together with citizens, firms and stakeholders – to shape digital transformation to

This book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped t

The extent of digitalization and the use of digital tools no longer need to be demonstrated. While companies have been integrating the challenges of such a tran

Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa