Computer Telephony Integration

Computer Telephony Integration
Author :
Publisher : CRC Press
Total Pages : 432
Release :
ISBN-10 : 9781420000405
ISBN-13 : 1420000403
Rating : 4/5 (403 Downloads)
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Book Synopsis Computer Telephony Integration by : William A. Yarberry Jr.

Download or read book Computer Telephony Integration written by William A. Yarberry Jr. and published by CRC Press. This book was released on 2002-12-17 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the first edition, the CTI world has changed significantly. Where it was once focused on the integration of voice systems with computers, the focus is now on IP-based voice, or converged networks and services. Today, the telcos are upgrading their systems from circuit-switched to IP-based packet-switched networks. Companies


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