This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practic

In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Pro

Business process management is usually treated from two different perspectives: business administration and computer science. While business administration prof

Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva approach to Business Process Management' is a way of analysing the