Yet India's poor are not disenfranchised; they actively participate in the democratic project.

For basic text/supplement use in Bureaucracy, Public Administration, Organization Theory, Policy Implementation, and American Government courses. Demonstrating

Death, taxes, and red tape. The inevitable trio no one can escape. That wry sense of reality colors Herbert Kaufman's classic study of red tape, the bureaucrati

This book is about the smallest unit of public policy: the government transaction. Government transactions—requesting a birth certificate, registering a proper