Improving Processes in the Service Sector – Going Beyond Efficiency and Quality Uplift
| Author | : Forte Consultancy Group |
| Publisher | : Forte Consultancy |
| Total Pages | : 5 |
| Release | : |
| ISBN-10 | : |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Improving Processes in the Service Sector – Going Beyond Efficiency and Quality Uplift by : Forte Consultancy Group
Download or read book Improving Processes in the Service Sector – Going Beyond Efficiency and Quality Uplift written by Forte Consultancy Group and published by Forte Consultancy. This book was released on with total page 5 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditionally, efforts around improving processes in the service sector have had at their core the end goal of reducing operational expenses while maintaining or improving service quality, focused on driving efficiency in certain day to day business activities. Such redesign efforts, however, must take several other factors into account, factors which are quite often ignored at the ultimate expense of the customer.