Advancing Crisis Communication Effectiveness shows how crisis communication plans and efforts for complex and challenging issues benefit when academic perspecti

Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Cri

The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in cr

In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative ap