This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments i

Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors prese

"In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the pe

A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between pu

Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking me