The purpose of this book is to provide a clear and concise guide to the key elements of Essential Dispute Resolution. The books in the Essential series are inte

Using step-by-step walkthroughs and case studies of typical ADR sessions--negotiation, mediation, arbitration--this book provides readers with a broad understan

Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying

This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written s